Privacy Policy of Flevo Taxi Centrale

At Flevo Taxi Centrale, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, request a quotation, make a booking, or use our transportation services. Our policy is designed to comply with the General Data Protection Regulation (GDPR) and applicable Dutch privacy laws.

Information We Collect

Depending on how you interact with us, we may collect:

• Full name
• Email address
• Telephone number
• Pickup and destination addresses
• Flight information (for airport transfers)
• Booking date and time
• Passenger notes and special requirements
• Payment details (processed securely through payment providers)
• IP address and browser information
• Website usage data through cookies

How We Use Your Information

We use your information to:

• Process taxi reservations
• Confirm and manage bookings
• Contact you regarding your journey
• Provide customer support
• Improve our website and services
• Process payments
• Comply with legal obligations
• Prevent fraud and misuse

We only process personal data when there is a lawful basis to do so.

Booking Information

When you book a taxi, we use your information solely for arranging and delivering the requested transportation service. This may include sharing relevant booking details with assigned drivers or dispatch systems.

Payments

Online payments are processed through trusted third-party payment providers. Flevo Taxi Centrale does not store complete payment card information on its own systems.

Cookies

Our website may use cookies to:

• Improve website performance
• Remember user preferences
• Analyze visitor statistics
• Enhance user experience

You may disable cookies through your browser settings, although some website features may not function correctly.

Marketing Communications

If you subscribe to newsletters or promotional communications, you may receive updates about our services. You can unsubscribe at any time by following the unsubscribe link in our emails or contacting us directly.

Data Retention

We retain personal data only for as long as necessary to:

• Complete transportation services
• Meet accounting and tax obligations
• Resolve disputes
• Comply with Dutch legal requirements

Once data is no longer required, it is securely deleted or anonymized.

Sharing Your Information

We never sell your personal information.

We may share data with:

• Taxi drivers assigned to your booking
• Payment processors
• IT and website service providers
• Government authorities when legally required

All third parties are required to protect your information appropriately.

Your GDPR Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Restrict processing
• Object to processing
• Withdraw consent where applicable
• Request data portability
• Lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)

Data Security

We use appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

However, no internet transmission can be guaranteed to be completely secure.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children’s Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be published on this page together with the updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

Website: Flevo Taxi Centrale

Email: support@flevotaxicentrale.nl

Contact Page: https://flevotaxicentrale.nl/contact-us/

By using our website, you agree to this Privacy Policy.