FAQS
We recommend booking at least 24 hours in advance to secure your preferred vehicle. For large groups and events, 1–2 weeks ahead is best. For urgent rides, call us directly — we can often accommodate same-day requests when a vehicle is available.
Yes, bookings can be changed free of charge up to 12 hours before your scheduled pickup. For changes inside the 12-hour window please call us and we’ll do our best to accommodate. Major changes are subject to availability.
We monitor all incoming flights in real time and adjust your pickup automatically. You are never charged extra for a flight delay — your driver will be there whenever you land. International arrivals include 60 minutes of complimentary wait time.
Your driver waits in the arrivals hall with a name board. You will also receive an SMS with your driver’s name, photo, vehicle details and direct contact number as soon as your flight lands. Any issue — call us; we are available 24/7.
Absolutely. We specialise in group transport and multi-vehicle coordination. Our planners work directly with you or your organiser. For larger events a dedicated coordinator is assigned and stays reachable throughout the day.
We provide Airport Transfers to and from Schiphol Airport, Eindhoven Airport, Rotterdam The Hague Airport and Groningen Airport — departing from anywhere in Flevoland and the Netherlands, with fixed rates and live flight monitoring.
We accept cash, PIN and all major credit cards. Business clients can request monthly invoicing. Standard bookings are confirmed without a deposit — larger group rides may require one.
Tips are not included in our rates and are always at your discretion. If you would like to reward exceptional service a tip is appreciated — but it is never expected.
Yes. Every vehicle is fully insured for commercial passenger transport, and all drivers hold the required TX-Keurmerk certification and Taxi Permit for professional taxi service in the Netherlands. Insurance documentation is available on request for business clients.